FAQs

Questions, answered

Everything clients ask us most, organized by service. Don't see your question? Reach out and we'll get back to you the same day.

Residential Cleaning

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Weekly, biweekly, monthly, or a one-time visit, whatever fits your household. Most recurring clients settle into a weekly or biweekly rhythm, but you can adjust frequency at any time.

No. Many clients provide entry instructions (a code, lockbox, or key arrangement) and are out at work. If you prefer to be present for the first visit, that works too.

Yes, our crew arrives fully equipped with cleaning products and tools. If you have specific products you'd like us to use instead (for allergies or preference), just let us know.

Residential cleaning is our standard recurring or one-time maintenance clean covering kitchens, bathrooms, and living spaces. Deep cleaning goes further into grout, baseboards, vents, and appliance interiors; see our Deep Cleaning service for that level of detail.

We provide residential cleaning across Calgary, Airdrie, Cochrane, Okotoks, Chestermere, Balzac, Langdon, De Winton, and Bragg Creek.

Tell us within 24 hours and we'll come back to make it right at no extra cost. No forms, no hassle.

Residential cleaning covers any home clean, one-time or recurring. Regular cleaning is specifically our standing plan: a fixed weekly, biweekly, or monthly cadence with the same assigned crew and a locked-in rate, built for households that want cleaning fully off their plate rather than booked visit by visit.

It depends on household size, pets, and how the space is used. Weekly suits busy families and pet owners who want consistent upkeep; biweekly is the most common plan for typical households; monthly works for smaller spaces or lighter use. We can help you pick during your quote and you can change cadence later.

Yes. Regular cleaning plans are built around one assigned crew who gets to know your space, your preferences, and any specific instructions, rather than a different team showing up each visit.

Yes. You can skip a single visit, move your day, or pause the plan temporarily without cancelling it. Just give us notice ahead of your scheduled slot.

Recurring plans typically work out to a better rate per visit than one-off bookings, since the crew is already familiar with your space and scheduling is predictable on both sides. We'll give you a clear locked-in rate with your quote.

We offer regular cleaning plans across Calgary, Airdrie, Cochrane, Okotoks, Chestermere, Balzac, Langdon, De Winton, and Bragg Creek.

Commercial & Office Cleaning

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Yes. We regularly schedule commercial cleaning before opening, after closing, or on weekends to avoid disrupting staff and customers.

Offices, retail stores, and other commercial units. Tell us about your space and we'll confirm whether it's a fit and provide a quote.

Pricing depends on square footage, layout, and how often you'd like service. Request a free quote and we'll give you a clear figure based on your space.

Yes, most commercial clients are on a recurring schedule (daily, a few times a week, or weekly) so the space stays consistently presentable.

Yes. We work with individual business owners as well as property managers responsible for common areas in multi-tenant buildings.

We provide commercial and office cleaning across Calgary, Airdrie, Cochrane, Okotoks, Chestermere, Balzac, Langdon, De Winton, and Bragg Creek.

Move-In / Move-Out Cleaning

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A thorough move-out clean covering cabinets, appliances, baseboards, and fixtures addresses most of what landlords and property managers check during a move-out inspection. We can't guarantee deposit return since that decision is the landlord's, but our checklist is built around typical move-out inspection standards.

As soon as you have a confirmed move date. Move dates cluster around the end of the month, so booking a week or two ahead helps secure your preferred time slot.

Yes, interior cleaning of major appliances like the oven, fridge, and microwave is included in move-in/move-out cleaning.

Ideally yes. An empty space lets us clean cabinets, closets, and floors fully. If some furniture remains, let us know in advance so we can plan around it.

Yes, landlords and property managers regularly book us to prepare units between tenants.

We provide move-in and move-out cleaning across Calgary, Airdrie, Cochrane, Okotoks, Chestermere, Balzac, Langdon, De Winton, and Bragg Creek.

Regular residential cleaning maintains an already-clean space. Deep cleaning goes further, into grout, baseboards, vents, appliance interiors, and window tracks, to reset a space that hasn't had that level of attention in a while.

Most clients book a deep clean seasonally (every 3 to 6 months) or as a one-time reset before switching to regular maintenance cleaning. It depends on your household and how the space is used.

It depends on the size of the space and its current condition. Because deep cleaning covers more ground than a standard visit, it typically takes longer. We'll give you a time estimate with your quote.

Yes, it's one of the most common reasons clients book it: a full reset of kitchens, bathrooms, and living spaces ahead of guests.

Yes. Many clients start with a deep clean to reset the space, then move to a weekly or biweekly residential cleaning schedule to maintain that standard.

We provide deep cleaning across Calgary, Airdrie, Cochrane, Okotoks, Chestermere, Balzac, Langdon, De Winton, and Bragg Creek.

Drywall & Post-Construction Cleaning

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Fine drywall dust is extremely light and works its way into vents, light fixtures, cabinet interiors, and window tracks, far beyond what a standard clean addresses. It also resettles if not cleared properly, which is why a dedicated post-construction clean matters.

After all trades have finished their work and before move-in or handover, so dust from the final stages of construction is fully cleared.

Yes, we regularly coordinate with contractors and builders to schedule the final clean once construction work is complete.

We can include removal of packaging and light construction debris as part of the visit. Let us know the scope when requesting your quote.

Yes. Post-construction cleaning specifically targets fine drywall and construction dust in vents, fixtures, and surfaces, which requires different technique and attention than a standard deep clean of a lived-in space.

We provide post-construction and drywall dust cleaning across Calgary, Airdrie, Cochrane, Okotoks, Chestermere, Balzac, Langdon, De Winton, and Bragg Creek.

Pet-Friendly Service

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Yes, we use pet-safe, non-toxic products for homes with pets so cleaning doesn't put your animals at risk from harsh chemical residue.

It's not required, but some pets are more comfortable in a separate room while we work, especially around vacuums. Let us know your pet's temperament and we'll work around it.

Yes, odor control for pet-related areas is part of this service, alongside fur and dander removal from floors and surfaces.

It depends on the extent of pet-related attention your home needs. Request a free quote and we'll give you a clear number based on your space and pets.

Yes, pet-friendly service can be applied to weekly, biweekly, or one-time visits, whatever schedule fits your household.

We provide pet-friendly cleaning across Calgary, Airdrie, Cochrane, Okotoks, Chestermere, Balzac, Langdon, De Winton, and Bragg Creek.

Yes, it's commonly paired with move-in/move-out cleaning, post-construction cleaning, or a deep clean, but it can be requested alongside any visit.

Household junk, packaging, moving boxes, and general waste. Let us know the type and volume when requesting your quote so we can confirm it's a fit.

We can sort on request where recycling or donation applies. Mention this when booking so we can plan for it.

It's primarily offered as an add-on to a cleaning visit, but reach out with your needs and we'll let you know what's possible.

It depends on volume and access. Tell us roughly how much needs to go when requesting your quote, and we'll confirm scope and pricing.

We provide garbage removal as part of cleaning visits across Calgary, Airdrie, Cochrane, Okotoks, Chestermere, Balzac, Langdon, De Winton, and Bragg Creek.

Still have a question?

Serving Calgary, Airdrie, Cochrane, Okotoks, Chestermere, Balzac, Langdon, De Winton, Bragg Creek. Ask us directly and we'll get back to you the same day.